Frequently Asked Questions

Answers to all of your questions on curly hair, balayage, blow outs, wedding makeup & hair, and more so you know exactly what to expect when you come into the studio!

I have scheduled a New Color and Cut Service!

We ask to email or text a picture of your hair for timing purposes to secure your next hair service appointment. Arrive with clean, dry hair. We look forward to your next Hair Love visit!
How to book your appointment?

New Clients are required to consult via text or phone call after requesting an appointment. Online request: https://jamiedajuan.glossgenius.com/ Text: 706.566.5853 Email: jamiedajuan26@gmail.com
How do I book my Bridal Services?

Please contact via email or by phone to gather information. Text: 706.566.5853 Email: jamiedajuan26@gmail.com We do require a deposit and contract to book Bridal Services and secure your date with us!
As someone with curly hair, how should I prepare for my appointment?

Attention to all curly-haired individuals! For the best results, curly hair is cut when it's dry. Please arrive with your curls conditioned, detangled, and completely dry, without any manipulations such as braids, irons, ponytails, or twists. We look forward to providing some curly hair love during your visit!
How Should I arrive for my Hair appointment?

Fact: It is essential to always arrive with clean, dry hair for your appointment. Myth: Arriving with "dirty" hair is necessary. The truth is that build-up on the hair can weigh it down and cause it to lay differently. Additionally, it can alter the hair color during processing. Therefore, it is crucial to arrive with clean, dry hair to achieve the best results. We eagerly await your next visit to experience the Hair Love treatment!
How Should I arrive for my Makeup Session?

Always arrive with a clean moisturized face. We do recommend visiting with your dermatologist on a regular basis; Preparing your skin for makeup is the key to a flawless, smooth, long-lasting application.
Do I bring Inspirational Pictures?

Yes! With or without inspirational pictures we take out as much time that is needed for a proper consultation. Schedule extra time in advance. We understand our clients can't always describe what type of layers or which shade of color they are seeking; And that’s Okay! Sometimes a picture or two… is worth a thousand words!
Cancellations

We charge 25%-100% of services for no show fees and cancellations with in 48 hours of your scheduled appointment. There is no refund of deposits made for any event services. Life happens! Sometimes life is out of our control. However.... The charge for 24-48 hour cancellation fee is 25-50%. This amount will be conditional on, if we are able to fill your spot. The charge for 24 hour-last minute cancellations will be charged 50%-100% of the services scheduled. For all event services the deposit is non refundable.
How long do I have to cancel or reschedule my appointment?

Life happens! Sometimes life is out of our control. However.... The charge for 24-48 hour cancellation fee is 25-50%. This amount will be conditional on, if we are able to fill your spot. The charge for 24 hour-last minute cancellations will be charged 50%-100% of the services scheduled. For all event services the deposit is non refundable.
Do I pay a deposit for services?

We require deposits for all event services. A minimum deposit of 50% (+) of the estimated total is due at the signing of Event/Bridal contract to reserve your date. Deposit amount is determined by Wedding Coordinator.
Do I need to wear or do anything special for my visit?

Wear your most comfortable clothes! Not your most expensive or favorite! Remove any clothing, shoes, or jewelry. We do our best to work as neatly as possible and there are times that color or water may get on clothing. The salon is not responsible for any damages to clothing or shoes during a service. For Special Event Services, the same policy applies. Wear your most comfortable clothing. It is recommended to wear a button down shirt for easy removal after receiving hair and makeup services.
Does the Salon have a Right to Refuse Service?

Creating a positive and uplifting environment at Jamie Dajuan Salon is of utmost importance to me. While we strive to welcome everyone, we have a strict policy against rude or demeaning behavior from clients towards our staff or fellow stylists. Clients who exhibit negative or disrespectful conduct will be kindly asked to leave and will not be able to return. We understand that our salon may not be the perfect fit for everyone, and that's perfectly alright! If your specific requests do not align with our services, I will be more than happy to provide suggestions for other exceptional salons that may better cater to your needs.
What preparations are recommended for my Bridal Attendants prior to their Hair Services?

To ensure optimal results, it is important for all attendants and the bride to arrive with clean and dry hair, free from any additional products. We highly recommend scheduling a blowout for the day prior to your appointment. For attendants with natural curls who desire a smooth or curled look, it is necessary to arrive with blow-dried, smooth hair. To effectively communicate your desired look, picture aids are highly recommended. Please bring any reference images to your appointment. For further information regarding Wedding Services, please review your contract.
Guidelines for Bride and Bridal Attendants

Guidelines for Bride and Bridal Attendants ATTENTION: SHARE WITH EVERYONE IN YOUR PARTY 1. Arrive 10 minutes before your appointment time. 2. Our team of stylists will arrive 15-30 minutes prior to the first scheduled service; allowing for preparation, if traveling onsite to the wedding location. 3. We ask for the FULL attention of the bride/attendants during their services. Please plan the day of planning around your scheduled time of the Bridal hair and makeup services. 4. Added services on the day of, such as lash enhancements, additional hair or makeup services, will be owed in the full amount the same day. 5. Wear a button-down shirt or one that can easily be removed (recommended). Picture aids are the BEST way to ensure your look. Bring these to your appointment. 6. Arrive with clean, dry hair. Shampoo, cleanse, and dry your hair the morning of or night prior. Arrive with DRY hair. 7. All attendants and bride need to arrive with CLEAN, DRY HAIR. NO additional products. **We recommend scheduling a blowout for the day prior. *NOTE: arriving with dirty hair is a myth. 8. Any Attendant with natural curls and they desire a smooth or curled look, they must arrive with, a blowout out aka smooth hair. No additional hair products. 9. For makeup services, arrive with a CLEAN MOISTURIZED FACE. To achieve a flawless and radiant complexion on your wedding day, it is recommended to schedule dermatology treatments and facials before your makeup service for optimal results. 10. Please note that anyone receiving any service other than a blowout (round brush only), on the day of should arrive with clean dry hair. *Blowouts are not typically recommended for day of services. 12. If the bridal party arrives with wet hair will be charged additional $ for a blowout. If the time allows. 13. Any additional services added on the day of the event date will only be accommodated if time allows and payment will be due in full before services are rendered. 14. A time allotment of 2.5 hours is scheduled and included for the Bridal Services. Bridal attendants are scheduled for 30–45-minute allotments. Any time spent over the allotted time will be charged additional fees for time spent on location; if not discussed prior. 15. Client agrees to arrive at agreed upon appointment times, on time and failure to do so will result in a rushed service, extra charges, or they have forfeited the session. Time is allotted for all custom services.